FAQ

Send your dates and number of guests via chat or email and we'll confirm availability. A 50% deposit secures your booking.

No. Bookings are confirmed once the 50% deposit is received.

GCash, bank transfer, and Visa/Mastercard.

At check-in.

No.

Yes, at check-out. Let the front desk know if you need it under a company name.

None on weekdays. Two nights on long weekends and holidays.

Yes, breakfast for 2 with every room.

Free cancellation up to 7 days before arrival. After that, the deposit is non-refundable.

Yes, once and free of charge if requested at least 7 days before arrival, subject to availability.

If PAGASA raises a signal over Batangas for your dates, you can rebook free within 6 months.

Yes, if your room is available. Just ask the front desk.

Garden Room ₱4,500 (2 guests), Deluxe Sea View ₱6,800 (2 + 1 child), Family Villa ₱11,500 (up to 6, with kitchenette).

Yes, +₱1,000/night on Fridays, Saturdays, and holidays.

₱1,200/night including breakfast.

Children 6 and under stay free using existing beds.

Yes, an extra mattress counts as an extra person (₱1,200). Deluxe and Villa only.

Deluxe Sea View has a full sea view; the Family Villa has a partial one.

Yes, all rooms have aircon, hot shower, TV, and mini fridge.

Only in the Family Villa (kitchenette with stove, fridge, and utensils).

Yes, two Garden Rooms connect. Request when booking.

One ground-floor Garden Room has a step-free entrance and grab bars. Request when booking.

Check-in 2:00 PM, check-out 12:00 NN.

Yes, ₱500 if a room is ready. If not, we'll store your bags and you can use the pool while you wait.

Yes, until 3 PM for ₱500, subject to availability.

A valid ID of the person who booked and the balance payment.

Yes.

Yes, 8 AM–5 PM: ₱1,200 per adult, ₱800 per child (4–12), under 4 free. Lunch included.

No. You get the pool, beach, shower rooms, and lockers.

Yes, at least 1 day ahead. Walk-ins only if slots remain.

Yes, Alon Kitchen, 6:30 AM–10 PM, serving Filipino and international dishes.

6:30–10:00 AM.

Yes, 7 AM–9:30 PM with a ₱100 delivery fee.

Not into the restaurant, but you can eat in the Family Villa kitchenette and at the beach cabanas.

Yes, no fee. We can store and serve it for you.

Yes. ₱500 corkage per bottle in the restaurant; free in your room.

Vegetarian yes. We're not halal-certified, but we can prepare pork-free meals with notice.

7 AM–9 PM. Children must be with an adult.

Calmest Nov–May. Jun–Oct can be wavy, and we don't allow swimming on red-flag days.

Yes, free in rooms and common areas (weaker on the beach).

Kayaks ₱300/hour, snorkeling gear ₱250/day, island hopping ₱3,500/boat (up to 6, about 3 hours).

In-room massage, ₱900/hour. Book 2 hours ahead.

Yes, full backup power for the whole resort.

Yes, room towels and pool towels (exchange at the pool desk).

No.

Yes, a shallow kids' pool and a small playground.

Small pets under 10 kg in the Garden Room only, ₱500/night. Leashed in common areas; not allowed in the pool or restaurant.

Brgy. Laiya, San Juan, Batangas.

About 3 hours via SLEX and STAR Tollway, depending on traffic.

Yes, free and guarded.

Van from Manila, ₱6,000 one way for up to 10 people. Book 3 days ahead.

Bus to Lipa or Batangas City, then a jeep or van to San Juan, then a tricycle to the resort (about ₱150).

The nearest is in San Juan town proper, about 25 minutes away. Bring cash or use GCash.

10 PM to 7 AM.

Yes, at low volume until 10 PM.

Only in the marked smoking area. No smoking in rooms (₱3,000 cleaning fee).

Visitors pay the day tour rate and must leave by 5 PM.